Mastech Digital is an IT Staffing and Digital Transformation Services company.

Appointment Coordinator

Quick Apply
Location: Marshfield, WI
Job Code: 225201
Posted: Feb 11, 2021

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an Appointment Coordinator for our client in the Healthcare domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 06+ Months Contract

Location: Marshfield, WI

Role: Appointment Coordinator

Primary Skills: Administration

Role Description: The Appointment Coordinator must have at least 6 years of experience. As the Appointment Coordinator, you will serve as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with the Company’s Health Systems’ customer service standards.

You will assess needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

Essential Job Functions:

- Operates computer and phone system to appropriately and accurately schedule, change, cancel, coordinate, and confirm appointments including ancillary tests and procedures for patients and customers. 

- Screens all incoming phone calls to the department and determines disposition. 

- Schedules and instructs patients on preparations for tests and procedures. 

- Sends letters with appropriate forms, questionnaires, and instructions to patients to educate or receive feedback about their appointment and or procedures. 

- Receives, processes, and files letters and forms from patients and referral sources. 

- Verifies and updates patients’ insurance and demographic information. 

- Maintains and updates provider schedules. 

- Operates a fax machine, photocopier and/or printer effectively to communicate patient information. 

- Requests and processes co-payments from patients. 

- Regular attendance is required in order to carry out the essential functions of the position. 

- Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions. 

Additional Duties: 

- Monitors, orders and delivers/stores supplies. 

- Performs receptionist duties. 

- Other duties as assigned. 

Job Qualifications:

Minimum Education Required: 

- High School diploma or equivalent.


- Completion of a Medical Terminology course. 

- Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary. 

Minimum Required Experience: 

- Excellent written and verbal communication skills. 

- Keyboard, computer, and telephone proficiency.

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent.

Experience: Minimum 6 years

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis

Recruiter Name: Neha Malav

Recruiter Phone: 877-884-8834 (Ext: 2202)

Equal Employment Opportunity

Quick Apply
Your Email Address
Select Resume
*Up to 4mb: .docx,.doc, .pdf, .txt, .rtf, .htm files only.